Terms & Conditions
Effective Date: October 2025
INTRODUCTION
These Terms & Conditions (“Terms”) establish a legally binding agreement between you and Pocket Physio (“Pocket Physio,” “we,” “us,” or “our”) when you access, browse, book appointments, or otherwise interact with https://pocketphysio.com or any affiliated online service, booking form, or digital communication (collectively, the “Services”).
By using the Site, you agree to be bound by these Terms without limitation or qualification. If you do not accept these Terms, please discontinue use of the Site and Services immediately.
COLLECTION OF INFORMATION
Your use of our Services is also governed by our Privacy Policy.
To access certain features, such as online scheduling or client intake forms, you may be required to provide personal and health-related details. This may include your name, contact information, medical history, or insurance details, depending on the service requested.
By submitting information through our Site, you agree that all data provided is accurate and current.
USE OF WEBSITE AND SERVICES
You agree to use our Site and Services only for lawful purposes, and in a manner that does not infringe on the rights of, restrict, or inhibit others’ use of the Site. You must not use our Site to transmit harmful, illegal, or misleading content.
PROFESSIONAL SERVICES AND APPOINTMENTS
A. Appointments and Scheduling
By booking an appointment through our Site, you acknowledge that:
• Appointment availability is subject to confirmation by Pocket Physio staff
• You may receive reminders via email or SMS
• Missed appointments or late cancellations may be subject to applicable cancellation policies
B. Health Responsibility
You acknowledge that participation in physical therapy or exercise carries inherent risks. Pocket Physio is not liable for any injuries, complications, or health issues that arise from exercises performed outside of our direct supervision or without medical clearance.
ACCURACY OF INFORMATION
While we strive to provide accurate and up-to-date information, the content on this Site may contain typographical errors or inaccuracies related to services, pricing, or availability. Pocket Physio reserves the right to correct such errors, update information, or change offerings
at any time without prior notice.
COMMUNICATIONS
A. Email Communications
When you contact us or book through our Site, you may receive emails related to appointments, forms, or follow-up care. You may also
opt-in to receive wellness updates or promotional content. You can unsubscribe at any time by using the unsubscribe link in the email
or contacting us directly.
B. SMS Messaging and Phone Calls
When you provide your phone number, you may receive SMS messages or phone calls related to appointment reminders, updates,
or treatment plans. You may also opt-in to receive wellness updates or promotional content. Message and call frequency may vary, and standard message and data rates apply. You may opt-out at any time by replying STOP to +1 978 961 5169 or requesting to be removed from call lists. For assistance, reply HELP or contact [email protected]
PAYMENT TERMS
Payment is due at the time of service unless otherwise arranged.
By submitting payment information, you confirm that:
• You are authorized to use the payment method
• You agree to pay all applicable fees for services rendered
Pocket Physio reserves the right to change service fees or promotions at any time, subject to applicable law.
DISCLAIMER
The Site and all content, materials, and services available through it are provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, statutory, or otherwise. Pocket Physio disclaims all warranties, including but not limited to warranties of title, non-infringement, merchantability, fitness for a particular purpose, satisfactory quality, accuracy of informational content, and any warranties that may arise from a course of dealing or usage of trade.
While we strive to provide accurate and up-to-date information, Pocket Physio does not guarantee that the Site or any of its content will
be error-free, uninterrupted, or meet specific therapeutic expectations or outcomes.
All exercise recommendations, rehabilitation resources, or wellness information provided through the Site are for general informational purposes only and should not be considered medical advice. You acknowledge that participation in any exercise or therapy program
involves inherent risks, and you agree to consult your licensed healthcare provider or physical therapist before beginning any new
exercise, treatment, or wellness program.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, Pocket Physio and its affiliates, employees, and contractors shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or Services, including:
• Injuries sustained while performing exercises independently,
• Loss of data, income, or business opportunity, or
• Service interruptions or technical issues
This limitation does not apply to damages caused by gross negligence, willful misconduct, or breach of professional duty.
INDEMNIFICATION
You agree to indemnify and hold harmless Pocket Physio, its affiliates, and team members from any claims, liabilities,
or expenses arising from:
• Your misuse of the Site or Services,
• Your violation of these Terms, or
• Any actions taken based on the information provided on our Site.
LEGAL COMPLIANCE
You agree to comply with all applicable healthcare, data privacy, and communication laws when using our Site or submitting personal or medical information. You further agree not to attempt to interfere with or disrupt the operation of our Site or systems.
GENERAL PROVISIONS
If any part of these Terms is found invalid or unenforceable, it shall be replaced with a valid provision reflecting the original intent, and the remainder shall continue in effect. No failure or delay by Pocket Physio in enforcing these Terms shall be considered a waiver. These Terms represent the entire agreement between you and Pocket Physio concerning the use of the Site.
GOVERNING LAW
These Terms and your use of our Site and Services are governed by the laws of the State of New York, USA, without regard to conflict of law principles. Any disputes shall be resolved in courts located within the State of New York.
TERMS & CONDITIONS UPDATE
Pocket Physio may revise these Terms at any time without prior notice. Your continued use of the Site following such updates constitutes acceptance of the revised Terms.
CONTACT US
If you have any questions or concerns about these Terms & Conditions or your rights, please reach out to us at [email protected]
Copyright 2025, Pocket Physio, All Rights Reserved.